GamHR Support
GamHR is a South African HR control layer for growing organisations. If you have a question, encounter an issue, or need help with your workspace, reach us by email.
Contact Support
Email: support@gamhr.co.za
Service boundary: Email is the current public intake channel. Receipt does not create a guaranteed response or resolution time.
Request a 20-minute fit check
Organisations with 11–50 employees can request a short conversation about their current HR, payroll, accounting, calendar, or email systems; the control gaps they want to address; and where GamHR may fit. This is a product-fit conversation, not legal, tax, payroll, or HR-policy advice.
Request a 20-minute fit check. Sending the request does not confirm a booking; the team will reply to arrange a suitable time.
When to Contact Support
- You cannot access your workspace or account
- You have a question about billing, your subscription, or cancellation
- You are an existing affiliate and have a question about historical referral attribution or reward review state
- You need help with payroll configuration or compliance settings
- You need help finding the Labour Relations Act records page or Employment Equity Act reference inside your workspace
- You believe there is a bug or incorrect calculation in the system
- You need to exercise a data subject right under POPIA (access, correction, or deletion request)
Self-Service Resources
- Public tutorials: start with GamHR Tutorials for sanitized product orientation
- Affiliate program: new registrations and referral-code requests are temporarily paused; existing affiliates can still review their records
- Billing and cancellation: available from your workspace billing settings once you are signed in
- Employee and leave management: your HR Manager or Director can assist from within the workspace
- Signed-in staff can use Report an Issue to send an in-app bug report with the current page context
How to Cancel or Resume a GamHR Subscription
A Director or HR Manager can sign in, open Billing from Settings, and choose Cancel subscription. GamHR shows the date access will end, the data-export window, and the recovery window before the cancellation is confirmed.
- Cancellation stops automatic renewal at the end of the current trial or paid period; it does not remove access immediately
- GamHR emails the workspace billing owners when cancellation is scheduled and again when it becomes final
- Before the end date, a billing owner can return to Billing Settings and choose Resume subscription
- After cancellation becomes final, billing owners keep time-limited access to workspace exports
- If no Director or HR Manager can sign in, email support@gamhr.co.za from a recognised company email address
Marketing email preferences are separate from subscription cancellation. Opting out of optional marketing does not stop essential account, security, payment, or cancellation notices.
Popular Public Pages
- Trust Centre: review observed controls, data flows, operational limits, and current product boundaries
- Pricing: compare GamHR flat tiers, annual savings, and plan FAQs
- Affiliate Program: review the current enrolment pause or sign in as an existing affiliate
- Labour Relations Act: review public LRA awareness boundaries
- Employment Equity Act: review public statutory-reference boundaries
- Trial updates: review the current registration update without creating an account or providing payment details
- Login: existing workspace owners, HR teams, and invited staff sign in here
Legal and Policies
For information about your rights and our obligations, see our Terms of Service, Privacy Policy, and Trust Centre.